Privacy Policy

Privacy Policy

infinityhaircreations.com.au
Effective Date: 20/03/2020


This privacy policy (hereinafter “Privacy Policy”) deals with the protection of Your
privacy while You use Our website which is hereinafter referred to as “the Product”
and which is located at: infinityhaircreations.com.au
The Product is owned and operated by: Infinity Hair Creations
We are committed to the protection of Your privacy while You use the Product.
This Privacy Policy only applies to the Product. The Product may contain links to
other websites or applications, but if that is the case, the Privacy Policy does not
apply to any of those linked websites or applications.
We gather certain information from users of the Product, so this Privacy Policy
explains what information we collect, how we use it, and your rights in relation to it.
By continuing to use the Product You acknowledge that You have had the chance to
review and consider this Privacy Policy, and You acknowledge that You agree to it.
This means that You also consent to the use of Your information and the method of
disclosure as described in this Privacy Policy. If You do not understand the Privacy
Policy or do not agree to it then please do not use the Product.

  1. DEFINITIONS
    “Company IP” includes, but is not limited to, the contents, layout, design, colours,
    appearance, graphics and imagery of the Website, Content and Materials as well as
    all copyrights, trademarks, trade secrets, patents and other intellectual property
    contained in the Product, Content and Materials.
    “Content” means any content, writing, images, audiovisual content or other
    information published on the Product.
    “Effective Date” means the date that this Privacy Policy comes into force.
    “Goods” means any or all goods provided by or on the Product.
    “Items” means any and all of the Product, Goods, Services, Content and Materials
    collectively.
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    “Materials” means any materials, information or documentation that We may provide
    to You in connection with Your use of the Goods or Services or Product including
    documentation, data, information developed by Us or owned by Us, and other
    materials which may assist in Your use of the Goods or Services or Product.
    “Parties” means both You (the user of the Product) and Us (the owner of the Product)
    collectively.
    “Personal Information” means information that we obtain from You in connection with
    Your use of the Product.
    “Privacy Policy” means this privacy policy.
    “Product” means the website including all pages, all sub pages, all blogs, all forums,
    all other connected pages and all other connected internet content whatsoever, the
    home page or main page of which is located at: infinityhaircreations.com.au
    “Services” means any or all services provided by or on the Product.
    “Third Party Links” means links or references to websites other than the Website, to
    content other than the Content or to materials other than the Materials, none of which
    are controlled by Us.
    “Us”, “We”, “Our” or “the Owner” refers to Infinity Hair Creations
    “Us”, “We”, “Our” or “the Owner” also includes any employees, affiliates, agents or
    other representatives of Infinity Hair Creations
    “You” or “Your” refers to the user of the Website.
    “Your Content” means any Content posted to or added to the Website, Content or
    Materials by You or by somebody authorised by You or doing so on Your behalf.
  2. INTERPRETATION
    a. In this Privacy Policy, unless the context otherwise requires, the following rules
    of interpretation shall apply:
    I. Words referring to one gender include every other gender.
    II. Words referring to a singular number include the plural, and words
    referring to a plural include the singular.
    III. Words referring to a person or persons include companies, firms,
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    corporations, organisations and vice versa.
    IV. Headings and titles are included in this Privacy Policy for convenience
    only and shall not affect the interpretation of this Privacy Policy.
    V. Each Party must, at its own expense, take all reasonable steps and do all
    that is reasonably necessary to give full effect to this Privacy Policy and the
    events contemplated by it.
    VI. Any obligation on a Party not to do something includes an obligation not
    to allow that thing to be done.
  3. TYPE OF INFORMATION AND HOW IT IS COLLECTED
    a. When You use the Product, We may collect information from You through
    automatic tracking systems (such as information about your browsing
    preferences).
    b. In addition, We may collect information that You volunteer to Us (such as
    information that You provide during a sign up process or at other times while
    using the Product).
    c. In order to access some specific features of the Product, You are required to
    provide some Personal Information. During this process, We collect some of
    Your Personal Information, in the following manner:
    I. We will not collect information that identifies You personally, except when
    You specifically volunteer that information to Us when using specific Product
    features. These specific Product features might include, but are not limited
    to:
    A. making purchases
    B. receiving notifications by text message or email about events and
    promotions
    II. In addition to any Personal Information that You are required to provide in
    order to access these additional Product features, in some cases You may
    be required to provide more specific information. For example, in order to
    make purchases, You may need to provide credit card information, billing
    information and postal addresses.
  4. COOKIES
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    a. Cookies are small files stored on Your computer or mobile device which collect
    information about Your browsing behaviour.
    b. Cookies do not access information which is stored on Your computer.
    c. Cookies enable us to tailor our configurations to Your needs and preferences,
    in order to improve Your user experience.
    d. Most internet browsers accept cookies automatically, although You are able to
    change Your browser settings to control cookies, including whether or not You
    accept them, and how to remove them. You may also be able to set Your
    browser to advise You if You receive a cookie, or to block or delete cookies.
    However, if You do this, You may be prevented from taking full advantage of the
    Product.
  5. HOW YOUR INFORMATION IS STORED
    a. Please note that no systems involving the transmission of information via the
    internet, or the electronic storage of data, are completely secure. However, we
    take the protection and storage of Your Personal Information very seriously. We
    take all reasonable steps to protect Your Personal Information.
    b. We use appropriate physical, digital, managerial and security systems to store
    Your Personal Information and to protect it against unauthorised access,
    destruction or disclosure.
  6. RELATED ENTITIES
    a. We may share Your Personal Information, including Personal Information that
    identifies You personally, with any of Our parent companies, subsidiary
    companies, affiliates or other trusted related entities.
    b. However, We only share Your Personal Information with a trusted related
    entity if that entity agrees to Our privacy standards as set out in this Privacy
    Policy.
  7. COMBINING INFORMATION
    a. We do not combine, link or aggregate any of Your Personal Information with
    other Personal Information of Yours which We are holding.
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  8. HOW YOUR INFORMATION IS USED
    a. We use Your Personal Information to help us improve your experience with
    Our Product. We may use Your Personal Information for purposes including but
    not limited to:
    I. order fulfilment.
    II. marketing and advertising to You including both direct and indirect
    marketing and advertising and including marketing and advertising about
    products that may interest You based on Your personal preferences or
    demographics.
    III. Product Development.
  9. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
    a. Part or all of Our business may be merged, restructured or sold including but
    not limited to through an ordinary sale of business or of stock, a corporate
    reorganisation, a change in control, bankruptcy or insolvency proceedings.
    b. In the event that such a merger, restructure or sale occurs as described in the
    preceding sub-clause hereof, We may transfer Your Personal Information,
    including personally identifiable information, as part of that merger, restructure or
    sale.
  10. EMAIL OPT IN/OUT
    If You receive an email from Us in relation to the Product and would prefer not to
    receive such correspondence in the future, You may follow the instructions in the
    email to opt out of future correspondence. You may also contact Us, using the
    details at the bottom of this Privacy Policy, in order to opt out of future
    correspondence. We will make all reasonable efforts to promptly comply with
    Your requests. However, You may receive subsequent correspondence from Us
    while Your request is being handled.
  11. ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL
    INFORMATION
    a. You have the right to request access to any of Your Personal Information
    which We are holding.
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    b. You have the right to request that any of Your Personal Information which We
    are holding be updated or corrected.
    c. In order to request access, an update or a correction to Your Personal
    Information, you may contact us using the details at the end of this Privacy
    Policy.
  12. DISCLAIMER REGARDING SECURITY
    By continuing to use the Product, You agree to the terms of this Privacy Policy.
    You acknowledge, agree and accept that no transmission of information or data
    via the internet is completely secure. You acknowledge, agree and accept that
    We do not guarantee or warrant the security of any information that You provide
    to Us, and that You transmit such information at Your own risk.
  13. CHANGES TO THIS POLICY
    a. We may make changes to this Privacy Policy at any time in Our sole
    discretion.
    b. If We make changes to this Privacy Policy, unless We obtain Your express
    consent to those changes, then such changes will only apply to any information
    that We obtain from You after the date that the changes take effect.
    c. If We make changes to this Privacy Policy, Your continued use of the Product
    after the date that the changes take effect confirms that You acknowledge,
    accept and agree to those changes.
  14. COMPLAINTS
    a. We take customer satisfaction very seriously. If You have a complaint in
    relation to Our handling of Your Personal Information, We will endeavour to
    handle it promptly and fairly. For Your information, an overview of Our complaints
    handling procedure is as follows:
    I. Any complaints are forwarded to Our complaints officer for review. We aim
    to review all complaints within 7 days of receiving them (although this cannot
    be guaranteed). If necessary, the complaints officer may then refer the
    complaint to another section within Our organisation for consideration. If
    further information is required, We may contact You to request that
    information. If We accept fault in relation to the complaint then We will
    propose a resolution (which may or may not be the same as any resolution
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    proposed by You). If We do not accept fault, then We will contact You to
    advise You of this. We aim to complete this entire process within 21 days,
    provided that We are provided complete information in the first place
    (although this cannot be guaranteed). However, if You do not provide
    complete information then this is likely to delay the handling of Your
    complaint.
    II. All complaints should be provided in writing either by email or regular mail,
    using the contact details at the end of this privacy policy. Describe the nature
    of your complaint including any relevant dates, people involved, any
    consequences that have occurred, and what you believe should be done to
    rectify the issue. We will endeavour to respond within 21 days, although we
    cannot guarantee this.
    III. If You are not satisfied with Our response to Your complaint, You may
    refer your complaint to the relevant external dispute resolution organisation
    in Your area.
  15. CONTACT US
    You can contact Us about this Privacy Policy using the following details:
    Monique Frawley, Directing Partner
    P: (07) 4755 0008
    E: monique@infinityhaircreations.com.au
    74 Perroux St Gulliver QLD 4812